Email Spam & Virus Filtering Service Solution
Weidenhammer is an authorized reseller of the Postini email content filtering service. This service provides our customers with a superior outsourced email content control solution by re-directing incoming email to the Postini systems, thereby significantly reducing bandwidth and hardware requirements to our clients. Additionally, each user has direct access to their mailbox quarantine and settings via a web interface, which frees up your IT staff for more important tasks.
The following brief in Question & Answer format describes this simple but powerful solution.
Q: How effective is this service at stopping unwanted email from reaching my mailbox?
A: Our experience has been that the filters quarantine over 90% of unwanted emails, and less than 1% of wanted emails are quarantined. For the user receiving over 100 spam messages per day, the results are profound. The same user suddenly has less than 10 unwanted messages per day. The productivity gain and increase in workplace happiness are almost immeasurable.
Q: Does this service protect me from viruses spread through email?
A: Yes. Our provider runs McAfee VirusScan Corporate Edition® as part of the filtering service. They scan all incoming email to filtered accounts and quarantine messages containing known viruses. This model provides an excellent level of protection for your organization as viruses are stopped before they ever get to your network.
Q: How does this service work?
A: Your Internet domain name DNS records are modified to send all your incoming email to our filtering service instead of directly to your email server. Only messages that pass through the filters are forwarded on to your email box, and the rest are held in quarantine for your review on the Postini system.
Q: How do I manage a filtering service placed on my mailbox?
A: Each email box placed on the filtering service will receive an email invitation for the user to log in to their personal account. Upon successful log in, users can review quarantined messages, adjust five different content filter settings, add emails to a white list to not be filtered, add emails to a blacklist to always be filtered out, and more. All of this is available via secure web pages accessible from any Internet capable computer.
Q: If I point my email DNS to this service, do I have to filter all user email accounts associated to that domain name?
A: No. You have the ability to choose which email addresses get filtered. Addresses that are not specified in the filtering service will pass through unaffected. You will only be charged for the number of email accounts being filtered.
Q: As an IT manager, I would like the ability to add and remove email addresses for filtering as I add and remove accounts on the mail server. Is this possible?
A: Yes. We can set up a designated email for an organization as the administrator of that account. The administrator has the ability to add and remove email accounts on the filtering service, view and edit users settings, and run statistical reports showing the effectiveness of this service for the organization.
Q: What is my advantage of having Weidenhammer provide this service to me?
A: Weidenhammer is an authorized reseller of Postini email security solutions. We have purchased a large block of accounts from Postini at a significantly discounted price. We pass the savings on to you so you can enjoy this service more cost effectively than if you were to do it yourself. We also take care of all the technical details to ensure a smooth transition with absolutely no loss of email at any time. Whether you host your email with us, another provider, or host your own email, we will make it work.
Q: What happens if my email server is down for an extended period of time?
A: The base subscription service will just bounce messages back to the sending server as undeliverable. However, an add-on spooling service is available in which you can purchase blocks of spool space to collect messages until your email server comes back on-line. When back on-line, all messages will be delivered from the spool to your mail server as a controlled delivery so as not to overwhelm your server. Many of our clients use this option as a Disaster Recovery plan for their email system.
Q: This all sounds great. What is your fee schedule for this service?
A: There is a one-time setup fee for us to repoint your email and create your account in our provider’s system. A recurring monthly fee will be charged at the end of each month based on how many mailboxes are being filtered for your organization, and any spool space requested.
To get an exact pricing quote of how we can stop harmful email spam and viruses from reaching your network, contact us today by clicking here.
